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FAQS

FREQUENTLY ASKED QUESTIONS

Purchasing Services/Products as Gifts

Q: I would like to purchase a service or product as a gift to someone. Can I do this?

A: Yes. Services and products can be purchased as gifts. Please note if the purchased service or item is a gift and a member of our team will reach out to schedule the service with the individual or ship the item to the address you specify in the purchase agreement. Please make sure you specify the appropriate contact and shipping info for the gift recipient.


Refunds for Services and/or Products

Q: Does your business give refunds for services or products?

A: Refunds are given only in the event of certain circumstances as outlined in our Refund Policy. No refunds will be issued for products or services already rendered/shipped.
 All custom items and Special Event tickets are FINAL SALE and ineligible for refunds.


Q: Do you have a return policy for any of your products?

A: Due to the nature of our business, we do not accept returns for any products. We strongly encourage informed choice. All prospective buyers are encouraged to review all product information thoroughly before any purchase is made. You are welcome to inquire about services or tangible goods prior to purchasing by emailing the Emmie Evolving team at contact@emmieevolving.com


Cancellations 

Q: What happens if I need to cancel my appointment?

A: Cancellations within 24 hours of your service purchase will be issued a refund minus an administration fee of $33. Any cancellations beyond this time frame are not eligible for refunds. Please see our Cancellation Policy for more details. 


Refusal of Service and/or Products

Q: Are there any circumstances by which services and/or the selling of products can be refused? 

A: Yes. We reserve the right to refuse service and/or the selling of products to anyone for any reason at any time. Behaviors and/or communications deemed to be abusive to any member of the Emmie Evolving Team will not be tolerated.


All clients are subject to all terms and conditions as so related to all services and products offered for sale.

This includes but is not limited to our TERMS & CONDITIONS, RELEASE OF LIABILITY, and SCHEDULING POLICY.


TERMS & CONDITIONS

All purchases are bound by our Terms & Conditions.

The client confirm that the information recorded above is complete, accurate, and honest to the best of their knowledge. The client understands that energetic therapies are not a replacement for medical treatment, and that the energetic facilitator may only perform treatments within his or her scope of practice and level of comfort. Anything said during this session shall not be regarded as medical advice, treatment, diagnosis, or prescription. The client agrees that they have been given sufficient opportunity to ask questions and make specific requests in order to make their appointment time as comfortable as possible. The client has also read and will abide by all policies and client expectations that may be listed separately from this document, including but not limited to the store policy regarding scheduling and no-shows. Although every appropriate effort will be taken during their session in order to provide the best possible results, there are no guarantees expressed or implied as to what the results will be. Each circumstance and client is unique and their sovereign free will is always honored. The client understands and agrees that their situation is unique and therefor no guarantees to the outcome can be guaranteed. The client also understands this service is based in the APPLIED BIOSPIRITUAL THEORIES of the KOKORO33 energetic system. The client agrees to these terms and conditions. The client acknowledges this service is not a replacement for medical treatment and agrees to seek medical advise/treatment from their primary care physician at their discretion.

SCHEDULING POLICY

All purchases are bound by our Scheduling Policies.

Cancellations within 24hrs of your service purchase will be issued a refund minus an administration fee of 30% of total purchase. Any cancellations past 24hrs of purchase are not eligible for refunds. Any session not claimed/scheduled 12 months after purchase date are voided and not eligible for refund. The client's session date will only be held for 24hrs during the scheduling process. If there is no response to our scheduling email, the appointment time previously offered will be released and another (later) date/time will be offered based on scheduling availability. We will only attempt to schedule 3 times before we void the purchase with no refund.


NO REFUNDS FOR SERVICES THAT HAVE ALREADY BEEN RENDERED.
EMMIE EVOLVING RESERVES THE RIGHT TO REFUSE SERVICE WITH NO REFUND OFFERED.
ANY VIDEO RECORDINGS OF SERVICES RENDERED ARE THE SOLE PROPERTY OF EMMIE EVOLVING. 


The client has read in its entirety all the terms, conditions, and disclaimers stated in this purchase agreement. The client fully understands and agree with the above statements. The client understands Emmie Evolving reserves the right to refuse service. The client also understand and agrees that video recordings of the services rendered are the sole property of Emmie Evolving and covered under intellectual property copyright laws. The client understands they are not being given any implied licensing rights, implied ownership or implied indefinite access to the videos for sessions that offer access to the recording. The client understands Emmie Evolving strictly forbids any personal recording of the session without Emmie's consent and that any consent must be given at the start of the recording and included in the recording. The client gives their expressed permission to allow Emmie Evolving to use portions of their session for advertisement purposes. The client understands and agrees to all terms listed here and expressed else where on the Emmie Evolving website.


The client's completion of their transaction is proof of their understanding and agreement with the terms and conditions of Emmie Evolving, specifically terms of the shop scheduling/cancellation & NO REFUND policies.

RELEASE OF LIABILITY

All purchases are bound by our Release of Liability.

THE CLIENT HEREBY ASSUMES ALL OF THE RISKS OF PARTICIPATING IN ANY/ALL ACTIVITIES ASSOCIATED WITH ANY Emmie Evolving PRIVATE SESSION/SPECIAL EVENT, including by way of example and not limitation, any risks that may arise from negligence or carelessness on the part of the persons or entities being released, from dangerous or defective equipment or property owned, maintained, or controlled by them, or because of their possible liability without fault. The client certifies that they are physically fit, have sufficiently prepared for participation in this activity, and have not been advised to not participate by a qualified medical professional. The client certifies that there are no health-related reasons or problems which preclude their participation in this activity. The client acknowledges that this Accident Waiver and Release of Liability Form will be used by Peaceful Warrior Project LLC, Emmie Evolving, the event holders, sponsors, and organizers of the activity in which they may participate, and that it will govern their actions and responsibilities at said activity. In consideration of the client's purchase and permitting the client to participate in this activity, the client hereby takes action for themself, their executors, administrators, heirs, next of kin, successors, and assigns as follows: *


* "I" is in reference to the client who has purchased the service/tangible good and/or the person the client is gifting it to.

(A) I WAIVE, RELEASE, AND DISCHARGE from any and all liability, including but not limited to, liability arising from the negligence or fault of the entities or persons released, for my death, disability, personal injury, property damage, property theft, or actions of any kind which may hereafter occur to me including my traveling to and from this activity, THE FOLLOWING ENTITIES OR PERSONS: Emmie Evolving, Peaceful Warrior Project LLC and/or their directors, officers, employees, volunteers, representatives, and agents, and the activity holders, sponsors, and volunteers; *


(B) INDEMNIFY, HOLD HARMLESS, AND PROMISE NOT TO SUE the entities or persons mentioned in this paragraph from any and all liabilities or claims made as a result of participation in this activity, whether caused by the negligence of release or otherwise.



I acknowledge that they are NOT responsible for the errors, omissions, acts, or failures to act of any party or entity conducting a specific activity on their behalf. I acknowledge that this activity may involve a test of a person's physical and mental limits and carries with it the potential for death, serious injury, and property loss. The risks include, but are not limited to, those caused by my personal intellectual terrain, facilities, temperature, weather, energetic condition of participants, equipment, lack of hydration, and actions of other people or energetic entities including, but not limited to, participants, volunteers, monitors, and/or producers of the activity. These risks are not only inherent to participants, but are also present for volunteers. I hereby consent to receive medical treatment which may be deemed advisable in the event of injury, accident, and/or illness during this activity. I understand while participating in this activity, I may be video recorded. I agree to allow my photo, video, or film likeness to be used for any legitimate purpose by the activity holders, producers, sponsors, organizers, and assigns. The Accident Waiver and Release of Liability Form shall be construed broadly to provide a release and waiver to the maximum extent permissible under applicable law.


I CERTIFY THAT I HAVE READ THIS DOCUMENT AND I FULLY UNDERSTAND ITS CONTENT. I AM AWARE THAT THIS IS A RELEASE OF LIABILITY AND A CONTRACT AND I DIGITALLY SIGN IT OF MY OWN FREE WILL BY CONTINUING THE PURCHASE.


I understand my agreement to this waiver is a mandatory requirement to complete this purchase agreement for this private session.

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